| ▪ When will my order be processed? |
| ▪ How long will it take for my order to arrive and how much will it cost to ship? |
| ▪ Do you ship to military P.O. boxes? |
| ▪ Do you ship orders outside of the United States? |
| ▪ Is your site secure? |
| ▪ Do you have a minimum for wholesale orders? |
| ▪ What forms of payment do you accept for online/retail shopping? |
| ▪ Which credit cards do you accept? |
| ▪ Do I have to pay with a credit card? |
| ▪ How long before I get my orders? |
| ▪ How are the products cared for? |
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| ▪ When will my order be processed? |
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If your order fits all authorization criteria then all orders placed Monday-Friday before 12 pm EST will be processd within 2-4 business days.
*We DO NOT ship nor deliver on weekends or holidays.. |
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| ▪ How long will it take for my order to arrive and how much will it cost to ship? |
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We DO NOT ship nor deliver on weekends or holidays. If your order fits all authorization criteria, then your order will ship on time.
| Delivery Timetable: |
| Ground = approximately 3-7 business days |
| Next Day Air = the following business day |
| 2nd Day Air = 2 business days after the order is shipped |
| 3 Day Select = 3 business days after the order is shipped |
*Special orders take longer than normal delivery time |
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| ▪ Do you ship to military P.O. boxes? |
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| No, we do not ship to P.O. boxes or military addresses at this time. All packages are shipped via UPS signature. |
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| ▪ Do you ship orders outside of the United States? |
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| Yes, we do accept international orders but any duties and taxes will be shouldered by the customer. |
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| ▪ Is your site secure? |
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| Our Secure Server Software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and addresses, so that it cannot be read as the information travels over the internet. |
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| ▪ Do you have a minimum for wholesale orders? |
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Yes, the minimum for first orders are as follows:
| For Children's Line |
$350.00 |
| For Adult's Line |
$500.00 |
| *No minimums will be imposed after the first order |
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| ▪ What forms of payment do you accept for online/retail shopping? |
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Only credit card payments will be accepted by My Doggie Blankee, Inc.
*Since your transactions are coursed through PayPal, any approved returns or credits can only be done through paypal. |
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| ▪ Which credit cards do you accept? |
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| We accept Visa, Mastercard, American Express, and Discover. |
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| ▪ Do I have to pay with a credit card? |
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| Yes, at this time we only accept credit card payments for online purchases. |
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| ▪ How long before I get my orders? |
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1. Blankees (14" x 17" and 30" x 35") are shipped within a number of days after processing your orders. If in case the fabric is out of stock, it will take about a week.
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| 2. All other items that are not Blankees are considered SPECIAL ORDERS. We do not keep these items in stock, so they are manufactured as you order them. The time frame for these orders is 4-6 weeks. |
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| ▪ How are the products cared for? |
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All our products are machine washable. We recommend washing them in cold water using a mild detergent in the gentle cycle and drying them on low heat in the dryer. Like all other new garments & bedding items, we recommend that our customers wash the products before they use them for the first time. |
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